You may return most new, unopened items within 30 days of delivery for a full refund. We'll also refund the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
To request a return/refund Click Here or call us at (616) 272-4503
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Credit Card Refunds
Credit card refund transactions will usually take 1-3 days to fully process and reach your bank account depending on your bank.
More questions? Contact us here